Contact StoryPathway
Have a question about your adventure? Send us a note or reach out directly to the team that can help best.
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Need quick answers?
Explore our Help Center for guides, tips, and FAQs while you wait for a reply.
We reply Monday–Friday, 9am–5pm PT, and monitor urgent support requests daily.
What can we help you with?
Selecting the right topic keeps your message moving quickly to the best teammate.
Account & technical support
Get help signing in, managing your profile, or troubleshooting StoryPathway features.
Feedback & story suggestions
Share ideas for new adventures or improvements you'd love to see.
Billing & subscription questions
Ask about invoices, credits, upgrades, or any payment concerns.
Report a bug or glitch
Let us know when something isn't working so we can fix it quickly.
Classroom or partnership inquiry
Chat with us about collaborating with your school or organization.
Something else
Reach out about anything that doesn't quite fit the other topics.